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• Browser Caching and Sage CRM

  The links in this article were corrected on 31st October 2009. I want to think about the use of caching in Sage CRM. We know that Internet Explorer stores previously accessed web pages on the hard drive... Posted Oct 31 2009, 09:42 by Jeff Richards with | with no comments Filed under: Internet Explorer, Plugins, Authentication, Caching

• Cookies in Sage CRM

  This article has been updated to include information about Sage CRM 6.2. Cookies are 100% optional in the default install of Sage CRM. Cookies are used by Sage CRM to remember the user name of the last... Posted Feb 25 2009, 12:40 by Jeff Richards with | with 2 comment(s) Filed under: Self Service, Authentication, Cookies

• Webservices and 401 Access Denied Errors

  This is an issue that occured during a training event. I didn't solve this even though a similar issue has occured before. Credit has to go to my very smart course delegate. He shall remain nameless... Posted Jan 31 2009, 08:46 by Jeff Richards with | with no comments Filed under: Web Services, Authentication, Error, 401, IIS

• Self Service, Ports and HTTPS

  The question is...can you use Self Service over HTTPS using a port of your choosing? The answer is that you should be able to work with any port and HTTPs for Self Service. Self Service uses standard ASP... Posted Dec 17 2008, 01:27 by Jeff Richards with | with no comments Filed under: Self Service, Authentication, Cookies, HTTPS, SSL, Ports

• Sysadmin in Sage CRM 6.2

  Sysadmin is a little known but useful path flag that can be used in Sage CRM 6.2 to list the current logged on users. It can also be used to manage current logged on sessions. In path looks like http:... Posted Dec 02 2008, 10:37 by Jeff Richards with | with 3 comment(s) Filed under: Web Services, Authentication, System Administration, sysadmin

• Third Party authentication for Self Service

  Can we have access to Web Self Service managed by a third party application? For example a customer may have some form of authentication implemented for an on-line shop or other web based application.... Posted Jan 16 2008, 10:00 by Jeff Richards with | with no comments Filed under: Self Service, Authentication