Browse by Tags

• 6.2
• 64Bit
• Anti-Virus
• ASP
• Case Sensitivity
• Clearing Demo Data
• configuration
• Debugging
• Default Database
• Deleting Records
• Escalation Rules
• escalations
• indexer service
• intervals
• Multiple Installs
• Outlook Integration
• Performance
• Sage CRM 6.2
• Sage CRM 7.0
• Self Service
• SQL
• System Administration
• System Parameters
• table level scripts
• Troubleshooting
• Views
• Vista
• vsentinel
• Windows Server 2008
• XP

• Sage CRM 6.2 Quick Start Performance Guide

  This document has been made available for development partners. This covers version Sage CRM 6.2. We are pleased to announce the release of the 'Sage CRM Quick Start Performance Guide'. The idea... Posted Jan 26 2010, 09:41 by Jeff Richards with | with 3 comment(s) Filed under: table level scripts, Outlook Integration, Escalation Rules, Installation, Performance, 6.2, indexer service, intervals, escalations, configuration

• Installing Self Service

  Below is a simple diagram showing the architecture of Sage CRM's self service module. You can see that this clearly implies that the Self Service site exists beyond the corporate firewall. For a company... Posted Jan 21 2010, 09:52 by Jeff Richards with | with no comments Filed under: Self Service, Installation, Sage CRM 6.2, System Administration, Sage CRM 7.0, configuration

• Getting ASP to work in Windows XP because SageCRM uses ASAP pages

  Below is a tip that I have received from a colleague in the US. Listed below are the steps he found necessary to get ASP working on a Toshiba Satellite laptop computer with Windows XP Professional installed... Posted Mar 05 2009, 07:06 by Jeff Richards with | with no comments Filed under: ASP, Installation, Anti-Virus, Troubleshooting, System Administration, XP

• Windows Server 2008, IIS 7.0 and ASP pages

  I still use Windows XP Professional on my laptop and I like to keep my world very simple. This is of course very selfish, but it means that my webserver is IIS 5.1 which is nice and easy to work with.... Posted Feb 26 2009, 09:57 by Jeff Richards with | with 1 comment(s) Filed under: ASP, Installation, Windows Server 2008, Vista

• Installing Sage CRM 6.2 on 64bit Windows Server 2008

  The following is a tip from colleagues in Dublin and Kuala Lumpur. The documentation contains instructions on how to install Sage CRM 6.2 on Windows Server 2008 and how to configure IIS for Sage CRM. If... Posted Feb 18 2009, 07:58 by Jeff Richards with | with 1 comment(s) Filed under: Installation, Sage CRM 6.2, Troubleshooting, Windows Server 2008, 64Bit

• Database Case-Sensitivity and Connecting to an External Case Sensitive Database

  If you are working with SQL Server you may have read in the System Administration guide that when installing Sage CRM the SQL server main install needs to have a case insensitive collation. A binary collation... Posted Feb 13 2009, 08:30 by Jeff Richards with | with 1 comment(s) Filed under: SQL, Views, Installation, System Parameters, Case Sensitivity

• Getting Rid of Demo and Test Data

  One of the tips that I suggest in my lectures is to carry out development with a system loaded with a reasonable amount of data. This is to allow you to get a sense of what the behaviour of the finished... Posted Mar 17 2008, 10:00 by Jeff Richards with | with 2 comment(s) Filed under: SQL, Installation, Deleting Records, Clearing Demo Data

• Can I run 2 instances of CRM on the same server?

  The answer to this is yes. The typical reason for installing multiple instances of CRM is for partner staff to have seperate demos or development environments on their machines. On my laptop I actually... Posted Feb 23 2008, 10:00 by Jeff Richards with | with 1 comment(s) Filed under: Outlook Integration, Self Service, Installation, Default Database, Multiple Installs

• Some thoughts on Installation Problems

  Occasionally the support team get sent problems which are completely new. I've even heard that some people get a perverse feeling of pride being able to say they have logged a problem that nobody else... Posted Sep 25 2007, 10:00 by Jeff Richards with | with 1 comment(s) Filed under: Debugging, Views, Installation, vsentinel