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• Write to the CRM logs in a server-side script

  If you are developing a server-side script such as a Create Script, Validate Script or Table Level Script, it is often useful to write debugging information to a log. Jeff has blogged about a technique... Posted Oct 01 2009, 07:08 by JackAllan with | with no comments Filed under: create script, table level scripts, Debugging, SQL, Logging, Oracle, Javascript, serverside, validate script, SQL Logs, logs, script, JackAllan

• Tips for Building Views

  The following is a survey of all the different articles that have discussed creating and editing views within Sage CRM. Understanding SQL views is essential as they under pin just about every feature within... Posted Jul 01 2009, 10:28 by Jeff Richards with | with no comments Filed under: Workflow, Web Services, SQL, Views, Reports, Security, Logging, Fields, Graphs, vsentinel

• Validation rules don't always mean "Stop!"

  This article has been updated to follow the coding convention that was introduced in Sage CRM 6.2 I was asked recently about how to create a log of when data was changed within a particular screen. Now... Posted Mar 13 2009, 07:14 by Jeff Richards with | with 2 comment(s) Filed under: COM, table level scripts, Validation, Logging, Audit Trails

• Performance Troubleshooting Guide for Sage CRM 6.1

  I have just uploaded a performance troublehsooting guide that maybe be of some interest to you. The guide is really an internal Sage document designed to help the different support teams round the world... Posted Dec 01 2008, 08:33 by Jeff Richards with | with 3 comment(s) Filed under: Logging, Download, Performance, Troubleshooting, System Administration

• An example of when to test as the System Administrator

  When I lecture I stress the need to test any system changes that are made with a user other the System Administrator. This is because of all the override rights that a System Administrator has, and therefore... Posted Jan 22 2008, 10:00 by Jeff Richards with | with no comments Filed under: Unexpected Event, Debugging, SQL, Logging

• How are transactions managed over multiple webservice requests?

  This is an interesting question and depending of what we understand by the word 'transactions' it can have a couple of answers. Answer 1 The first thing to note is that each webservice request... Posted Jan 15 2008, 10:00 by Jeff Richards with | with no comments Filed under: Web Services, Logging, C#

• Tab SQL clause

  This controls the display of the tab via SQL. We can decide whether a tab should display based on the information of the entity that is in context. If we are looking at a person screen the person entity... Posted Dec 09 2007, 10:00 by Jeff Richards with | with 1 comment(s) Filed under: Tab, Unexpected Event, SQL, Logging

• Bedugging SAP Doce (Debugging ASP Code)

  Nobody writes perfect code and tracking problems in ASP pages can be quite frustrating especially if you are writing the code in a simple text editor like Textpad. A sophisticated IDE like Visual Web Developer... Posted Oct 25 2007, 10:00 by Jeff Richards with | with 2 comment(s) Filed under: Unexpected Event, ASP, Debugging, SQL, Textpad, Logging

• Adding Additional Custom Logs to Sage CRM

  If you are working on an integration of Sage CRM with another system you may have a requirement to Log errors that are specific to the integration itself. For example integrating Sage CRM with an ERP system... Posted Jul 31 2007, 10:00 by Jeff Richards with | with 1 comment(s) Filed under: custom captions, translations, custom entity, table level scripts, SQL, Validation, Logging

• How can I see if a prompt can be translated?

  All of the visible captions within CRM can be translated. One way of quickly proving if a caption can be translated is to log on as Hans Muller (Mullerh) in the demo data and see if his screens are translated... Posted Jul 30 2007, 10:00 by Jeff Richards with | with no comments Filed under: custom captions, translations, Logging