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• Innovation in business - making CRM work even better

  Since I last wrote, the idea of creativity in business has been swirling around in my mind. The current economic conditions are driving our customers to think more about WHAT they sell - what are the top... Posted Jan 20 2010, 09:47 by David Beard with | with 2 comment(s) Filed under: Sage CRM, crm, creativity, in business, ackoff, radio4

• Talking About Customers ? Focusing squarely on customers is more like it ...

  Here in the UK, the global downturn has brought the challenges of business failure into the everyday media. Nowhere has this downturn been more apparent than among small and mid-sized businesses (SMBs... Posted Feb 19 2009, 03:32 by David Beard with | with 1 comment(s) Filed under: downturn, Sage CRM, crm, finance, Sage 200