The links in this article were corrected on 31st October 2009. I want to think about the use of caching in Sage CRM. We know that Internet Explorer stores previously accessed web pages on the hard drive of the computer running the browser. Typically if a user navigates back and forth between previously...

I have written before about the tools and utilities the staff in the development office in Dublin use in the article called " Favourite Tools ". I thought it was about time to see what were the current essentials that my colleagues could not live without. This is partly because I think that...

Throughout the system, in different screens, Sage CRM uses tooltips on hyperlinks. For example in the OpportunityList screen you can see tool tips on on the tab customization button at the top right and when you hover over the status of the opportunity. This hyperlinks are produced by ALT properties...

On Tuesday April 21st 2009 Microsoft is deploying Internet Explorer 8 via the Microsoft Windows Update service. Sage CRM only supports the following browsers: Microsoft Internet Explorer 6.x & 7.x. We would advise customers to use versions 6.x or 7.x only of Internet Explorer however if customers...

Very occasionally I get told by a partner that when they access this website and try and log on from a particular machine they get an error which doesn't appear when they logon from another machine. I have only seen this error in Internet Explorer. If the error occurs you can typically still access...

Sage CRM is localized and fully translated in English, French, German and Chinese and as you probably have experienced it has strong capabilities to support multilingual installations. It is perfectly possible for some system users to be working with an English interface, some on Dutch interface and...

An interesting question came my way a few days ago: Which version of CSS is compatible with Sage CRM 6.1 and 6.2? I think the question was asked because of the fact that CSS (Cascading Style Sheets) have a number of standards. Sage CRM only has a browser based interface. The system screens that a user...

I was asked recently what tools and utilities the staff in the development office in Dublin use. This is quite an interesting question as all of us tend to stick to the tools with which we are most familiar. The danger is that the tool we use influences how we solve problems. As the saying goes, "I...

This concept is that HTML content can be compressed and sent out from your Web server. The browser can then decompress this data on the fly, thus reducing the amount of data sent and increasing the page display speed. Sage CRM's currently supported browser is Internet Explorer (version 6 and 7)....

Download details: Internet Explorer Developer Toolbar Beta : I am currently working through the new series of online training courses for Sage CRM DPP members and I talked today about the usefulness of the Internet Explorer Developer Toolbar. So true to my word here is the link for this handy utility...